Governance & Compliance

Institutional documents, corporate policies and compliance practices that guide the operations of CRM Suprimentos.

📋 Commercial & Legal

📄

General Terms and Conditions of Sale

Commercial rules applicable to all supply operations: pricing, deadlines, freight, cancellations and responsibilities.

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🔒

Privacy and Data Protection Policy

How we collect, process and protect personal data in compliance with applicable privacy regulations.

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Quality Policy

Company commitments to the technical conformity of supplied materials, traceability and non-conformity management.

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⚖️ Ethics & Conduct

🤝

Code of Ethics

Principles that guide the conduct of employees and representatives: integrity, transparency, respect and responsibility.

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📌

Corporate Code of Conduct

Practical behavioral rules in the workplace, commercial communication and institutional representation.

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Conflict of Interest Policy

Guidelines for identifying, declaring and managing situations that could compromise the impartiality of decisions.

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🛡️ Integrity & Compliance

🚫

Anti-Corruption and Anti-Bribery Policy

Zero tolerance stance on corruption and bribery, in compliance with applicable anti-corruption laws.

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📊

Compliance Policy

Regulatory and legal compliance framework, focused on risk management in industrial supply chain operations.

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📣

Whistleblower Channel

Channel for reporting irregularities, with whistleblower protection and a structured investigation process.

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🌱 Supply Chain, ESG & Social

🔗

Supplier Relationship Policy

Criteria for selection, evaluation and relationship with suppliers of materials, equipment and services.

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🌿

Sustainability and ESG Policy

Environmental, social and governance commitments applied to the reality of an industrial supply company.

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💛

Corporate Social Responsibility

Company commitments to its employees, the local community and an ethical and inclusive supply chain.

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Questions or requests? Contact CRM Suprimentos at sales@crmsuprimentos.com or by phone at +1 (786) 642-7211. To report irregularities, please use the Whistleblower Channel above.